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FAQs
Q: What are your room configurations?
A: In Sydney, we have 4 computer training rooms that range from seating 6 up to 18 very comfortably. We also have a seminar room (seating up to 35), along with meeting rooms.
In Melbourne, we have 3 computer training roooms that range from seating 8 up to 14 and 1 meeting room.
Q: Can I hire your rooms after hours?
A: While most clients use our training rooms during office hours, we also can organise weekend and evening availability.
Q: What time can I get access?
A: Our IT staff are on duty from 8am, however earlier times can be organised.
Q: What operating systems do you use?
A: We have both Windows 10 Professional and MacOS
Q: Is someone available to help should I have a technical question / need for support?
A: Yes, we have full-time IT people in both locations who are involved in the entire process of your particular training room requirements.
Q: Can you provide our meet and greet?
A: Along with a sign-in sheet and providing name tags, we can also greet your clients and help them with their coffees/ teas etc.
Q: What is included in the room rate?
A: All rooms have a ceiling mounted high resolution data projector, large whiteboard, wireless and ethernet internet connections, morning and afternoon tea including cappuccinos.
Q: Can I install my own software?
A: Yes, please let us know your requirements and we can advise.
Q: I won’t know my final numbers until the week before. What flexibility can you offer me?
A: We understand that cancellations may occur and offer the best terms and conditions to meet your budget requirements.
Q: We would like lunch to be included – do you provide that?
A: Yes, we can organise catering at our training centre or organise reservations at nearby cafes/ restaurants based on your budget.
Q: I need to organise training rooms on a regular basis. Can you offer any discounts?
A: Yes, particularly if you have scheduled training.
Q: What public transport is nearby?
A: The Sydney training rooms are 3 minutes walk from both Wynyard and Town Hall stations and the Melbourne training rooms are 5 minutes walk from Flinders Street Station.